WaveMark Support Center
The WaveMark Support Center operates a help desk providing 24 X 7 support. Customers may access our help desk via phone, online or email. Most questions are answered and issues are resolved with one call while our Customer is still on the phone. All calls are fielded by WaveMark personnel with in-depth product knowledge.
Real Time Event Monitoring
WaveMark utilizes a unique real-time, event driven, monitoring system which alerts internal departments whenever an issue occurs, before a Customer recognizes operational interruption.
If you experience a problem with any WaveMark RFID hardware component that we determine cannot be addressed remotely (via phone or email), we will send a technician onsite to get you back on track.